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Office Monday to Friday, 9:00am – 5:00pm · On-call 24 hours a day, 7 days a week
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For our team
Quick links to the systems you already use, and the policies you may need to look up. There is nothing to sign into here — this page just points you to the right place.
Your systems
These live in our existing systems, not on this website. Your sign-in details come from the office.
Your rota, your visits and your availability.
The sign-in link for OneTouch Health is not on this page yet. Please ask the office and we will add it here.
Your payslips and pay documents.
The sign-in link for Payroll is not on this page yet. Please ask the office and we will add it here.
Your mandatory training and refresher courses.
The sign-in link for FlexiBee is not on this page yet. Please ask the office and we will add it here.
Documents
The documents you may need to look up. If something you need is not here, ask the office.
How we work, what is expected, and who to go to.
Not yet available — please ask the office for a copy.
Spotting a concern and how to raise it.
Not yet available — please ask the office for a copy.
Administering, prompting and recording medication.
Not yet available — please ask the office for a copy.
Working safely in someone else's home.
Not yet available — please ask the office for a copy.
Raising a concern about practice, in confidence.
Not yet available — please ask the office for a copy.
If you have a concern about abuse or neglect, report it straight away — to your coordinator, to the office, or to the local authority safeguarding team. Raising a concern in good faith is protected — see the whistleblowing policy above. If someone is in immediate danger, call 999.